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Quality Assurance


Quality Assurance


Achieving certification for ISO9001:2015 demonstrates our strong commitment to the continuous improvement of our business offering, and the quality of our management system.

This continual measurement of internal processes and the meticulous quality management system together with frequently making improvements to practices ensures you can be confident you are receiving the exceptional quality you depend on.

As a member of the of the E.R.A.I. (Electronic Resellers Association International) you can have complete piece of mind that we only source product from reputable suppliers, mitigating any risks involved.

Policy Towards Fradulent/ Counterfeit Electronic Parts:
Avoidance, Detection, Mitigation And Disposal

Ashlea Components Ltd understands and appreciates the ever-growing concern to the significant and increasing volume of fraudulent/ counterfeit electronic parts entering the electronics supply chain, posing significant performance, reliability and safety risks. Due the growing number of fraudulent/counterfeit electronic parts entering the supply chain, Ashlea Components Ltd has established requirements and practices to mitigate the risk of buying, receiving and selling fraudulent/ counterfeit electronic parts. Some of the requirements put in place are related to supplier management, procurement and inspection as well as response strategies when suspect or confirmed fraudulent/ counterfeit electronic parts are discovered.

Our policy currently is to prevent the purchase, acceptance and distribution of fraudulent/ counterfeit electronic parts which is in the documentation stage. There is also a strict policy on the disposal and reporting of parts determined to be suspect, fraudulent and/or confirmed counterfeit. Management is ensuring that its policy is communicated, understood, implemented and maintained at all levels of the organisation.

Ashlea Components Ltd maintains a register of approved suppliers by means of a Tier system. Approvals include: historical dealings, type of organisation, any known issues from external sources (ERAI, Global trading platforms), trade references are also used in the approval process.

Our first step of mitigation is that items are procured for our customers directly from either authorised, franchised or directly from the manufacturer. Our processes will require the retention of records provided supply traceability back to the manufacturer.

In the event our customers purchase electronic products from us where there is no supplied traceability available, then the following inspection report is implemented:

  • Physical condition of package
  • Correct packaging
  • Quantity
  • Device markings
  • Product photographs
  • Verify date code/lot code
  • Verify manufacturer
  • Pin/lead condition
  • Oxidisation/ tarnishing
  • Evidence of use/ re-tinning
  • Any scratches/ pull marks
  • Straight/ uniform spacing
  • RoHS status
  • General condition
  • IPA Solvent test for remarking (when required)
  • Acetone surface test (when required)

The test report is then saved to our system for records and can be produced if required.

Another extremely important aspect of controlling the counterfeit issues in our industry is the disposal of non-conforming product. All products deemed to be fraudulent/ counterfeit will be destroyed to prevent it from re-entering the market place. Under no circumstances will non-conforming product be returned to the Supplier. It is understood that fraudulent / counterfeit electronic parts, and any Limitations of Warranties provision contained in the Supplier's Terms and Conditions will be declared null and void if it is later determined that fraudulent/ counterfeit electronic parts or suspect fraudulent/ counterfeit electronic parts were received by Ashlea Components Ltd from the supplier.